SurgeCon Emergency
Care Capacity

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See the Surge
Before It Hits

SurgeCon was developed to empower emergency departments to take a proactive approach to avoiding surges in capacity. By integrating front-line communications with busyness levels, SurgeCon automatically alerts emergency department managers and key hospital stakeholders when additional resources are needed, enabling them to respond quickly.

Key Components

Transform Your Emergency Department with Data-Driven Capacity Management

Recognize Surge Levels

SurgeCon categorizes your emergency department’s busyness on a scale and makes it visible to key stakeholders.

Automate Communication

SurgeCon gives you the ability to preconfigure/automate communications that get sent out as the emergency department gets busier.

Initiate Action

Automated communications enable your teams to focus on patient care while knowing that help is on the way.

Reduce Cognitive Load

Reducing the administrative burden of managing patient capacity, SurgeCon enables emergency department staff to focus on patient care.

Improve Patient Flow

SurgeCon “emergency department flow assessment” during implementation can help uncover opportunities for flow improvements.

Improve Outcomes

Data driven approach to uncovering bottlenecks in flow. SurgeCon enables the ED team to evolve SurgeCon communications to optimize outcomes.

Download our brief to
learn more about SurgeCon.

IWK Emergency Leadership Halifax, Nova Scotia

“SurgeCon provides an objective view of the status of our department. Instead of the shift feeling busy, we know why it is busy!

The data points serve as a reminder to the team to regroup and address the current situation internally or secure external assistance.”

Ronald Johnson, Vice President - Innovation & Rural Health,
Eastern Health Newfoundland and Labrador

“With the help of SurgeCon, we are reducing wait times at the Emergency Department at Carbonear General Hospital. This solution has allowed us to improve patient flow in the ED and, as a result, provide timelier access to other hospital services for patients”